Payment Policy

Last updated: October 1, 2026

This policy explains how payment works when you purchase a digital product from Your Manual Expert.

1. Accepted payment methods

We accept the payment methods displayed at checkout. Available options may vary by country, device, browser, currency, and payment provider. If a payment method is not shown at checkout, it is not currently available for that order.

2. When you are charged

Your selected payment method is charged when you complete the order and the payment is successfully processed. Our digital manuals are sold as one-time purchases unless a product page and checkout expressly state otherwise. We do not add undisclosed recurring subscription charges after purchase.

3. Pricing, currency, and taxes

The price and currency displayed at checkout apply to the order. Any tax collected by the Store is shown before you submit payment. If your bank or payment account uses a different currency, your financial institution may perform currency conversion and may charge its own fees. Those charges are determined by your bank or payment provider and are not collected by Your Manual Expert.

4. Payment security

Checkout and payment processing are handled through Shopify and payment providers made available at checkout. We do not operate our own card-processing servers and do not store your full payment-card number on our own systems.

5. Declined or failed payments

If a payment is declined, the order may not be completed. Your bank or payment provider may sometimes show a temporary authorization hold even when a transaction does not complete; release timing is controlled by the financial institution.

6. Duplicate charges

If you believe you have been charged twice for the same order, contact support@yourmanualexpert.com with your order number and available transaction details. If a duplicate charge is confirmed, the duplicate amount will be refunded to the appropriate original payment method.

7. Fraud and verification

Orders may be screened for unauthorized or potentially fraudulent activity. Where reasonably necessary, an order may be held for verification, declined, or cancelled. If a completed payment is cancelled by us, an appropriate refund will be initiated.

8. Payment disputes

If you do not recognize a charge or believe a payment issue occurred, you may contact us first so we can investigate the order. This does not remove or limit any right you have to contact your card issuer, bank, payment provider, regulator, or court.

9. Contact

Your Manual Expert — yourmanualexpert.shop
Email: support@yourmanualexpert.com
Operator: Sebastian Kłosiński, gen. Sikorskiego 18/100, 09-410 Płock, Poland, NIP 7743302274.
Phone: +48 516 531 395